Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
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I'm happy to see that your issue has been resolved! That said, feel free and contact us again anytime you need us. ^EG
If you're still having login issues, then you may need to check your internet connectivity. Please also check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
1
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout.^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^EG
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^EG
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^EG
1
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
I'm sorry to hear that you're having problems connecting with your friends. That said, please visit and report this issue at bugs.mojang.com/secure/Dashb… for a possible solution. ^EG