Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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If you're still having login issues on PS4, then you'll need to check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
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If you're still having login issues, then you may need to check your internet connectivity. Please also check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com....
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This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout.^EG
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
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If you're having issues any issues with the PS4 edition, then you'll have to report this issue at bugs.mojang.com/secure/Dashb…. for a possible solution ^EG
If you're having issues any issues with the PS4 edition, then you'll have to report this issue at bugs.mojang.com/secure/Dashb…. for a possible solution ^EG
If you're having issues any issues with the PS4 edition, then you'll have to report this issue at bugs.mojang.com/secure/Dashb…. for a possible solution ^EG
If you're having issues any issues with the PS4 edition, then you'll have to report this issue at bugs.mojang.com/secure/Dashb…. for a possible solution^EG
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
If you're still having issues logging in after troubleshooting, then you[ll have to report this issue at bugs.mojang.com/secure/Dashb…. Our devs will be hard at work to provide you with a solution there. ^EG
You'll have to reach out to Xbox support to help you with your profile page. You can contact them at lease nitter.vloup.ch/xboxsupport or support.xbox.com.
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^EG
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If you're still having login issues, then you may need to check your internet connectivity. Please also check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
Storage limits keeping you from creating/converting worlds? We suggest you remove as many saved templates as possible then retrying. If it still doesn’t work, let us know: help.minecraft.net. ^EG
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If your'e still having login issues on PS4, then you'll need to check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
I'm afraid only players who have purchased the Java Edition before October 19th, 2018 can get Minecraft for Windows 10 for free. See the link below for more info: help.minecraft.net/hc/en-us/… ^EG
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