Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
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This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout. ^EG
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I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout. ^EG
Hey there, we’re sorry to hear that you’re having trouble with accessing your friend’s worlds. This is likely due to your internet and/or router settings. For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^PT
If you’re experiencing an error message, please check your internet connectivity. Please also check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^PT
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Hey there! We recommend submitting your suggestion through feedback.minecraft.net/hc/en…. ^PT
We're sorry to hear you're experiencing Realm issues! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT
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We're sorry to hear that you can't log in! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
Hey there! We are sorry to hear that you're having trouble getting help for your version of Minecraft. Code redemptions and purchases are made through the Windows Store, and help is provided by Xbox Support. We suggest you continue trying to reach them. ^PT
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Hey there! For assistance with mods, you will have to contact the mod's developer or visit the community run help chat at minecraftirc.net/minecrafthe…
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This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG