Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please check your internet connectivity if you're still having login issues. You should also check your parental settings to make sure that cross-platform permissions have been granted. You can verify that in your account at Xbox.com. ^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
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We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout. ^EG
We sincerely apologize for the delay in our response. We try to respond to tickets as quickly as possible in the order they were received. That said, please send us an email at help.minecraft.net/hc/en-us/… and we'll assist you there. Remember your Transaction ID! ^EG
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^EG
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^EG
@Bismarck09 I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will take a look. Remember to attach your Transaction ID. ^EG
This is likely due to your internet and/or router settings. The host needs to have a NAT type of 1 or OPEN. Also people on slow internet trying to connect from a geographical location far from the host can timeout. ^EG
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If you can only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
@hopelessmaiden Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
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@xouellette22 Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
@Reverie38898378 For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR