Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @kushcodex
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Replying to @CandaceD_4
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JR
1
Replying to @progoulis123
For information and help with skins, please see our help article at help.mojang.com/customer/por… ^JR
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^JR
Replying to @_Chazzaaa
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^JR
Replying to @Maddie99840817
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
@LukeOwln I'm sorry to hear you're having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^JR
Replying to @MaikSt2
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
Replying to @Titoudu282
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
Replying to @PuloxYT
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @max95038230
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^JR
Replying to @kmrnxo
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. For your privacy and security please do not post private information via Twitter, and we recommend deleting this tweet. ^JR
Replying to @ConeAloma
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
Replying to @star_inari
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
1
Replying to @BalsomCl
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
Replying to @xLolaWolfII
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
Replying to @delaney_gracec
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
@k7own For help with realms connection issues on Minecraft PC/Java Edition, please visit help.mojang.com/customer/por… ^JR
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL
1
Replying to @Myuush
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^JR