Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. For your privacy and security please do not post private information via Twitter, and we recommend deleting this tweet. ^JR
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^RL