Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I'm sorry to hear that you're having problems customizing your character. That said, please visit and report this issue at bugs.mojang.com/secure/Dashb… for a possible solution. ^EG
If you were affected by the previous login & content loss issues earlier, please restart your game fully as the fix requires a game restart. Please let us know if you are still experiencing issues. Thanks for your patience & understanding ^EG
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
1
We can assist with Windows 10 codes once you've sent us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID for the Java account. ^EG
If you were affected by the previous login & content loss issues earlier, please restart your game fully as the fix requires a game restart. Please let us know if you are still experiencing issues. Thanks for your patience & understanding ^EG
2
To clear things up a bit, you can locate your transaction ID, or recover it if you no longer have it, by going to the following link help.minecraft.net/hc/en-us/…. ^EG
Please visit bugs.mojang.com/secure/Dashb… and report it with as much information as possible so that the developers can see. ^CW
For more information about this issue, as well as possible workarounds, please see here. You should also add your information: bugs.mojang.com/browse/MCPE-… ^CW
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/… ^EG
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^EG
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^EG
Hello, if you are still missing your purchases after updating the game and restarting, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^CW
For more information about this issue, as well as possible workarounds, please see here. You should also add your information: bugs.mojang.com/browse/MCPE-… ^CW
If you believe you are experiencing a bug, please visit bugs.mojang.com/secure/Dashb… and report it with as much information as possible so that the developers can see. ^CW
For more information about this issue, as well as possible workarounds, please see here. You should also add your information: bugs.mojang.com/browse/MCPE-… ^CW
1
Hello, if you are still missing your purchases after updating the game and restarting, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^CW
For more information about this issue, as well as possible workarounds, please see here. You should also add your information: bugs.mojang.com/browse/MCPE-… ^CW
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^CW
Please visit bugs.mojang.com/secure/Dashb… and report it with as much information as possible so that the developers can see. ^CW