Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you don't recall the email address, include your preferred contact instead, and leave as much information in the message body as possible. ^RS
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The option to restore purchases at the bottom of the Marketplace homepage. Scroll down to the very bottom for the button. ^RS
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When playing on the Nintendo Switch, you use your Microsoft Account. Your Minecraft account isn't linked to it at all at this time. ^RS
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If it's been more than a month, I'd be happy to take a look. What is the support request number? ^RS
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. Sending multiple requests will not speed up the process, but we will try to get to you as soon as possible. We appreciate your patience...
Sorry about any delay he is encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
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There isn't a way to transfer purchases made under one Microsoft Account to another Microsoft Account. You'll need to continue to use the same Microsoft account if you want to download the game again. ^RS
I'm sorry for any inconvenience. If you don't see any new codes in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS
If you think you've found an error or a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
I'm sorry for any inconvenience. If you don't see any new codes in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
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If you're not receiving system password reset emails, please check this page for more information: help.minecraft.net/hc/en-us/…
^RS
I'm sorry to hear that. Please check out some of these technical resources by visiting here: help.minecraft.net/hc/en-us/…
You may also want to visit minecraftirc.net/minecrafthe…, which contains a community-run help chat. ^RS
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For help with issues accessing your account, please visit help.minecraft.net/hc/en-us/… ^RS
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I'm sorry to hear that. For help with an Xbox edition purchase, please contact Xbox Support here: beta.support.xbox.com/contac… ^RS