Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please create a new support request at help.minecraft.net/hc/en-us/… and reply to this tweet with the new support request number. ^RS
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You can create the new support request here help.minecraft.net/hc/en-us/…
If you haven't heard back yet, please create a new support request and reply to this tweet with the new ticket number. ^RS
I'm sorry to hear that. Please check out some of these technical resources by visiting here: help.minecraft.net/hc/en-us/…
You may also want to visit minecraftirc.net/minecrafthe…, which contains a community-run help chat. ^RS
You should then be able to restore purchases from the bottom of the Minecraft Marketplace. If you're still having difficulty, try signing out, restart your device, then sign back in and try again. ^RS
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I'm sorry to hear. Refunds can only be processed from the store where they were purchased. For information about the Minecraft Marketplace please visit support.xbox.com/en-US/games… ^RS
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
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We apologize for any difficulty you may be experiencing downloading Minecraft Earth. There has been a bug logged for this issue at this time. For more information please visit bugs.mojang.com/browse/MCE-4…. We appreciate your patience and understanding! ^RS
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For information about this offer, please visit help.minecraft.net/hc/en-us/… ^RS
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
I'm sorry to hear that. For help with logging in, please visit help.minecraft.net/hc/en-us/… ^RS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
If you think you're experiencing an error or a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
I'm sorry for the inconvenience. Please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
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We're sorry for the inconvenience. If you don't see a new code in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
I'm sorry to hear you're having trouble. Try powering off the Switch, then turn it back on. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
If you've already submitted a support request, we will try to reply as soon as possible. In the meantime, If you're not receiving system emails, please check this page for more information: help.minecraft.net/hc/en-us/…. Thanks for your patience. ^RS