Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and plenty of details about the issue you are experiencing.
For questions about the Nintendo Switch and Xbox editions of Minecraft, please contact Nintendo Support and Xbox Support respectively.
Replying to @Safiquita @saficon
Please write to us with the provided link and we will try our best to assist. ^RS
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Replying to @GLITCH_PHOENIX
Please send us an email at help.minecraft.net/hc/en-us/… and we will try to assist. ^RS
Replying to @matt_tokunaga
Please send us an email at help.minecraft.net/hc/en-us/… and we will look into what we can do to help. ^RS
Replying to @Zylosted
Please send us an email at help.minecraft.net/hc/en-us/… and we will try our best to assist. ^RS
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Replying to @wren_liam
I'm really sorry to hear you're having trouble. For help with Minecraft Marketplace items on Xbox, please read this FAQ for best steps support.xbox.com/en-US/games…
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Replying to @Gabriel49168818
I'm sorry to hear that. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it. ^RS
Replying to @Hugoderto
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
The problem you've described sounds like a temporary issue. Please try again later. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
Replying to @FirelessW
The problem you've described sounds like a temporary issue. Please try again later. If you're still having difficulty tomorrow, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
Replying to @Safiquita @saficon
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
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Replying to @ChantsCod
The problem you've described sounds like a temporary issue. Please try again later. If you're still having difficulty tomorrow, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
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Replying to @GLITCH_PHOENIX
The problem you've described sounds like a temporary issue. Please try again later. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
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Replying to @vt_salempierce
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
Replying to @oceamaro
I'm sorry for the inconvenience. If you don't see a code in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
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Replying to @MatthewAB_
I'm sorry for the inconvenience. If you don't see a code in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^RS
Replying to @skatyperry445
No worries! You can still reach out to us in a ticket and we can take a look for you and see what's up. ^AS
Replying to @YsuranSilverman
We answer ticket responses in the order we get them, so we should be getting to it soon. Hang tight and we should be reaching out to you to help you out. Thanks! ^AS
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