Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
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If you think you've found a bug, please visit bugs.mojang.com/projects/MCE… and report it so that the developers can see. As MCE is still in beta, anything you report is extremely helpful!
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Hey there! This error is currently being worked on, and we appreciate your patience! For some more details, feel free to check out
Minecraft Bedrock: Some players may be receiving an error when trying to access the Minecraft Marketplace. Hang tight- we are working to get these issues resolved as soon as we can. If your issue isn’t resolved after 48 hours, please contact @MojangSupport - HZ
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
We apologize for any difficulty you may be experiencing downloading Minecraft Earth. There has been a bug logged for this issue at this time. For more information please visit bugs.mojang.com/browse/MCE-4…. We appreciate your patience and understanding!
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en….
Hey there! Unfortunately this isn't something we can accurately provide. Depending on your platform you may be able to check yourself (on Xbox, for example). If you'd like to submit this as a suggestion however, please visit feedback.minecraft.net/hc/en….
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en….
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Thanks for letting us know! Please send us an email at help.minecraft.net/hc/en-us/… and we will look into this. ^AS
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS
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I'm really sorry to hear that happened! We can only recommend to send us an email at help.minecraft.net/hc/en-us/…, so we can take a further look. Remember to attach your Transaction ID. ^AS
If you have an older account, you will get access to Java, but you'll also get a free copy of the Windows 10 Edition (Bedrock). This page can give you more details: help.minecraft.net/hc/en-us/… ^AS
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The Windows 10 version of Minecraft (Also known as Bedrock Edition) can actually be found on the Windows store, but you do have to have a new copy of Minecraft for each console you wish to play on. This page can give you more details: help.minecraft.net/hc/en-us/… ^AS