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Redmond, WA
Joined January 2013
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Thank you for sharing that. That is odd. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
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Replying to @Gaming_Tre_
We apologize for any difficulty you may be experiencing downloading Minecraft Earth. There has been a bug logged for this issue at this time. For more information please visit bugs.mojang.com/browse/MCE-4…. We appreciate your patience and understanding! ^RS
Replying to @TheMooCow2
I'm sorry to hear that you're having trouble. Please check out some of these technical resources by visiting here:  help.minecraft.net/hc/en-us/… You may also want to visit minecraftirc.net/minecrafthe…, which contains a community-run help chat. ^RS
Replying to @MadSkilzYo
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS
Replying to @KJoel76
For information about device compatibility, please visit help.minecraft.net/hc/en-us/… ^RS
Replying to @AvocadoBitcoin
Please check the Minecraft Earth Discord for technical support discord.gg/minecraftearth. ^JR
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Replying to @ZuzuQuEh @cai_lila
For help with Minecraft on Nintendo consoles, please visit help.minecraft.net/hc/en-us/… ^JR
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Replying to @Systm_Failure
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
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Replying to @Buzzeh27
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @timo90326785
For help with your account, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RS
Replying to @StitchesFox
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @mjbdelaat
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @jikkins09
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @Jay_Smith
For questions about refunds and replacements, I would contact the store where the code was purchased. ^RS
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Replying to @RenseAnd
If you don't have a number to reference, I can't check on the status. If you're concerned your request was not submitted correctly, please send us an email at help.minecraft.net/hc/en-us/… and let me know when you've done so. ^RS
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Replying to @mum_chamber
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
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Replying to @mum_chamber
For help with Minecraft on Nintendo consoles, please visit help.minecraft.net/hc/en-us/… ^JR
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Replying to @RileyDawson702
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
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Replying to @ronnie444456
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR