@JazzInYourEye I'm sorry for any trouble you're having! We're currently looking into this to see what's going on. I would check back in later on and if it's still happening, send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID.^AS
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Just attach any relevant information you have. Alternatively, if you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.
I'm sorry to hear that! I'd recommend contacting Nintendo's support at: nintendo.com/consumer
If you believe that you have found a bug, please report it at support.xbox.com/en-GB/games… so that a moderator and/or developer can take a look. Thanks! ^AS