Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SC
Replying to @campbellsoupgir
Please contact Windows Store Support for further assistance: aka.ms/WinStoreSupport ^SC
Replying to @H8BC_R6
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SC
Replying to @Anthonyvan22
For technical help, please visit our Help site help.minecraft.net/hc/en-us.
Replying to @Qrow_Cosplay
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SC
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SC
Replying to @RyanGar46
For technical help, please visit our Help site help.minecraft.net/hc/en-us.^SC
Replying to @leg_of_juicyham
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.^SC
Replying to @Jack__Hodges
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.^SC
Replying to @jamesfr51820125
For questions about a Beta Win10 edition of Minecraft, please visit or support.xbox.com.^SC
Replying to @RosatoddM
We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution!^SC
Replying to @AnnemarieKennis
I'm sorry you're having trouble! For questions about an Xbox edition of Minecraft, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AS
Replying to @certaind3ath
Apologies but we can not support mods or their interaction with the client. If you are using a 3rd party client please reach out to their support information.^SC
@VeljkoRistic7 The pricing was due to Minecraft being in an alpha state earlier on and sadly we can't budge on the pricing. :( If you buy Minecraft, it's a one time purchase, unless you would also like to purchase a Realm subscription to play with friends. ^AS
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Replying to @Timotheaer
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we'll take a look. Remember to attach your Transaction ID. ^AS
Replying to @SquidwardsBath
I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID.^AS
Replying to @dangoldmedia
I'm sorry you're having trouble! If you think you've found a bug, please visit help.minecraft.net/hc/en-us/… and report it so that the developers can see. ^AS
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Replying to @dustonsss
I'm sorry you're having trouble! If you think you've found a bug, please visit help.minecraft.net/hc/en-us/… and report it so that the developers can see. ^AS
I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID.^AS
Replying to @ShannonOpinion
Please do not repeatedly send tickets as this will cause your issue to get lost in our queue. We understand that the wait is upsetting and we are working to respond to all issues as soon as possible in the order they were received. We appreciate your patience. ^PT