Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at help.minecraft.net/hc/en-us/… and we will try our best to assist. ^RS
I'm sorry. If you're having trouble with a code, you will want to contact the store where the code was received from via their support channel. ^RS
I'm sorry to hear you're having trouble. If you think you're experiencing a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.
The problem you've described sounds like a temporary issue, and should be fixed. If you're still having difficulty, please check out support page here; help.minecraft.net/hc/en-us/… ^RS
I'm sorry you're having difficulty. Please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
I'm sorry you're having trouble. Please contact Youtube for a follow-up. Also, check out commercial and assets use guidelines just in case you need more information: account.mojang.com/documents… ^RS
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Minecraft Earth requires a phone which supports AR functionality. Unfortunately, iPhone 6 doesn't support AR. ^RS
@octo_2 If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
We apologize for any difficulty you may be experiencing downloading Minecraft Earth. There has been a bug logged for this issue at this time. For more information please visit bugs.mojang.com/browse/MCE-4…. We appreciate your patience and understanding! ^RS
I'm sorry you're having trouble. Please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see.
Try signing out, restart your device, then sign back in. Then check your purchase history in the marketplace to download them. ^RS
We will try to reply as soon as possible. To speed the process up, please make sure they provide their transaction ID to verify account ownership. Thanks for your patience. ^RS
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
You can still play, you'll just need to migrate your account. For information about account migration, please visit: help.minecraft.net/hc/en-us/… ^RS
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^PT
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!
We apologize for any difficulty you may be experiencing downloading Minecraft Earth. There has been a bug logged for this issue at this time. For more information please visit bugs.mojang.com/browse/MCE-4…. We appreciate your patience and understanding!