Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and any other relevant info you may have.
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID and any additional details about your issue that you can.