Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
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  • Followers 478,616
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Replying to @thatwolfie
I'm sorry to hear that happened! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^RS
Replying to @arche190
For technical help, please visit our Help site help.minecraft.net/hc/en-us. If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RS
Depending on your platform, if you bought DLC before Bedrock, then the DLC may not be available in the new version. ^RS
If you think you're experiencing a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
@Keliile The yellow light next to a Realm means that the active status will expire soon. We have information about this on our help site here: help.minecraft.net/hc/en-us/… ^RS
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Replying to @hadi3tanana
The signup period with the Minecraft Earth skin has ended. You can still preorder the game though: earth.minecraft.net/ ^RS
@FreeAgentAless Great! Have fun!
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If you're still having difficulty, please check out some of these resources by visiting here:   hopper.minecraft.net/help/te…. You may also want to visit minecraftirc.net/minecrafthe…, which contains a community-run help chat. ^RS
@ArkindPro If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. Make sure to check out the character creator on the latest update too! ^RS
Replying to @USOIronOak
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
Replying to @ILoveDucks47 @the_lorekeeper
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^RS
Replying to @francovergaa
You should be able to simply authenticate with your Microsoft Account. Select the Sign In button on the left of the game when you load it for the first time. ^RS
Replying to @WalkersRSog
No worries! You can reach out with anything you can remember and we'll still assist. ^_^ ^AS
Replying to @JoachimSiegert
No worries! I'm glad you got everything working. ^_^ You have a great rest of your week! ^AS
Replying to @TheNewKiller26
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
Replying to @Boringgit1 @JamesLister2
I'm sorry to hear that! For questions about an Xbox edition of Minecraft, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AS
Replying to @WalkersRSog
I'm sorry to hear that! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
1
Replying to @zhypey33
No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^AS
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