If you have already submitted a ticket, we will respond ASAP. Otherwise, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CW
I'm happy to hear that! If you have sent us an email, please update your support ticket with this info as well, so we can close it out now that your issue has been resolved. ^JS
I'm sorry for any trouble you're having! It's currently a temporary issue we're currently looking into. I would check back in later on and if it's still happening, send us an email at help.minecraft.net/hc/en-us/…. Remember to attach your Transaction ID.^AS