Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,616
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Replying to @D34THSP4WN
Hey there! Sorry for the delay! We're working to respond to tickets as soon as possible. Thank you for your incredible patience! ^AS
Replying to @frostxfy
If you would like to process a refund we have an FAQ that goes through how to refund the game depending on who you bought it from. help.mojang.com/customer/en/… ^SK
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Replying to @RandomDumpster
I'm sorry, if a name is already in use, it's not available.
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Replying to @_TrevorSpace_
Sadly I dont have a timeframe for when we will get you an answer, but we are working on getting to each player as quickly as we can.
Replying to @fynexe
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^RS
Replying to @TheJaysons
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^SJ
Replying to @GaineyElizabeth
Please send us an email at help.minecraft.net/hc/en-us/… with as much information as possible and we will assist. ^CW
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We are trying to respond back to all inquires as quickly as possible. We thank you for your patience. ^SJ
Replying to @TrippleYoutube
For more information about usernames, please see here: help.mojang.com/customer/en/… ^CW
Replying to @GaineyElizabeth
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CW
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Replying to @BoiiMiles
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^CW
Replying to @DeadEvilV1
You can learn all the exciting Minecraft Earth news at Minecraft.net and on the handy FAQ at minecraft.net/earth/faq ^CW
Replying to @DivineClanPS3
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
Replying to @bigrunz_
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^RL
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL
Replying to @BTHBcRMY
We try to reply as soon as possible. Thanks for your patience. ^JS
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Replying to @EPP90326426
If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^RL
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Replying to @AJVGriff
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS
Replying to @Gingchang2
For information on how to locate your transaction ID, or recover it if you no longer have it, please see help.minecraft.net/hc/en-us/…. ^RL
Replying to @SilverStudio16
EIther your Transaction ID, or your Xbox gamer tag depending on which you use! >km
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