Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @VillaDan2
Hi. Sorry to hear that. Are you still experiencing the same issue? ^RR
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Hi. Do you get an error message when trying to do so? ^RR
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Replying to @JonnoPlaysCoC
If not, please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^JH
Replying to @SammyNewell9
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
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Replying to @JonnoPlaysCoC
Previously my colleague asked you to send in a ticket. If this has been done let me know the case number and I can reply. ^JH
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Replying to @use_paul
Hi. For assistance with your issue, please visit help.mojang.com/customer/por… ^RR
Replying to @kimbabekwan
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RR
Replying to @maherr03
Sorry to hear that. For information and help with the Playstation editions of Minecraft please visit playstation.com/support/. ^JH
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Replying to @PrincssClaire39
Sorry, we try to reply as soon as possible & are working on shortening the wait. thanks for your patience ^FS
Email us either way, it is possible we might be able to assist you without it ^FS
Replying to @MohammedCNT
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID/Gamertag. ^FS
Replying to @NBFopinions
Sorry about that. To locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS
Replying to @EXE_CORP
For info on how to locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
Replying to @frenchyphilly
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @niko_2036
If you need more help, please send us an email at help.mojang.com/customer/por… and we will try to assist. ^JH
Replying to @niko_2036
Sorry to hear about the issue. Try to "close" and then "open" your Realm with the Realm settings then try again. ^JH
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Replying to @nxnskiee
If you bought an edition of Minecraft on one platform and would like to play on another, you need to purchase it separately
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Replying to @imthechosen3rd
No worries. Happy to help. ^TC
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Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC
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