Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^FS
Replying to @Cesar_Garcia___
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. Please attach your Gamertag. ^FS
Replying to @H0ldenlol
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TC
1
Are you playing on a Realm or on a singleplayer world? Do you have any backups for the world? If so, please try to play on them.^TC
1
Replying to @niosss
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
Replying to @Nova_Hydrak
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
Replying to @DangertheDragon @Dangerdragon6
For technical help, please visit help.mojang.com/customer/por…. ^FS
Replying to @xRyd3r88 @JRyder88
Try downloading the world on a device, then switch account and upload it on your own realm :) ^FS
1
Replying to @tweetsbycas
Hi! That won't cause any issues. :) ^AT
Replying to @Enidabiyos
Hi. For help with realms connection issues on Minecraft Bedrock, please visit help.mojang.com/customer/por… ^TC
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
Replying to @KloeHersey
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^TC
Replying to @pigBTW
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TC
Replying to @dylan38330019
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
Replying to @fenken36
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
Replying to @evil_queen146
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^AT
Replying to @JasminS195
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
Replying to @Darknes46699730
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^TC
Replying to @JJayHampton
Hi. Unfortunately, we cannot recover your world. To learn about where your files are stored. see help.mojang.com/customer/por… ^TC
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