Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Hi. Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. I'm afraid not, since cross-play is not available between the Java Edition of the game and the Bedrock Edition. ^RR
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Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TC
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Hi. Unfortunately, it is up to date. We are doing everything in our power to assist everyone that needs help. ^TC
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@HaiggeX Hi. For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^TC
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TC
Hi. For technical help, please visit help.mojang.com/customer/por…. ^TC
If you buy an edition of Minecraft on one platform and would like to play on another, you need to purchase it separately. ^TC
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Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
We are currently dealing with a large backlog. We will help everybody that needs assistance. Thank you for your patience. ^TC
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You can also send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
Hi. Please note that you can still contact us, even if you do not have all the information about the account. ^TC
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