Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @OwenGoodNight
Hi. Please see help.mojang.com/ for information about server status. ^TC
Replying to @thetylerwinters
I'm sorry to hear about the issue. For info and help with the Marketplace, see our article at help.mojang.com/customer/por… ^JH
@swubbi25 Hi. For technical help, please visit help.mojang.com/customer/por…. ^TC
Replying to @barbara86679604
Hi. Are you having issues logging in on a certain device? If so, make sure it is not using any kind of VPN service. ^TC
Replying to @xVaiGives
Again, we try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC
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Replying to @gffcontwitch
Please see the article on minecraft.net for all available information on this. ^CE
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Replying to @a8606b832936414
Hi. I'm afraid we can only provide support for the Java Edition of the game. ^RR
Hi. Contact us anyway. ^RR
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
Replying to @schiavoanto
If you've emailed us,you should've gotten a case number.If you haven't emailed us,please do it: help.mojang.com/customer/por… ^RR
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Replying to @conkernutmc
Hi. Please contact us anyway. ^RR
Replying to @TheMogMiner
If they contact us, we can potentially provide them with a refund. help.mojang.com/customer/por… Please attach the Transaction ID^TC
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Replying to @joseleferre
If you didn't purchase the Java Edition before the mentioned date, you'll have to purchase the Win 10 Edition separately. ^RR
Replying to @H12111X
Hi. For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^RR
Replying to @conkernutmc
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
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Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
Replying to @schiavoanto
Hi. Please provide your case number. ^RR
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Replying to @IlmariKaranko
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^RR
Replying to @RaptorFunky
Hi. The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^RR