Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi. Please note that you can still contact us, even if you do not have all the information about the account. ^TC
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Hi. For help with Minecraft on Nintendo consoles, please visit help.mojang.com/customer/en/… ^TC
There is a known bug where some players can not access the game while playing with cellular data. Please try to play on Wi-Fi.^TC
Hi. Please note that you can still contact us, even if you do not have all the information about the account. ^TC
We are currently dealing with a very large backlog. We will help everybody that needs assistance. Thank you for your patience. ^TC
Hi. If you're using a VPN, please temporarily discontinue the use of this whilst connecting to our services. ^TC
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Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
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Please delete this tweet as it contains information about your account. Please provide this information in the email. ^TC
For further assistance about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TC
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Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
Hi. If you purchased Minecraft Java Edition not longer than 30 days back, you are eligible for a refund. ^TC
Hi. For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^TC
Also, please send us an email at help.mojang.com/customer/por… Please say in the email that you tweeted your transaction ID. ^TC
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