Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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We can only apologize for the delay and assure you that we are working as quickly as possible to respond to everyone. ¨CE
Replying to @shmanbro
I am sorry to hear that. For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
Replying to @Olw1136
If your friend needs assistance with their account, please ask them to reach out to us at help.mojang.com/customer/por… ^AT
Replying to @spongbatboi
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^CE
Replying to @Mordiceius
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AT
Replying to @Bobn0b @omcginley
Yes, you will need to have Minecraft for Windows 10 in order to cross-platform play with other devices. ^CE
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Replying to @Fluffyyakult
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^CE
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^AT
Replying to @Nico09485426
For help with purchasing issues, please visit help.mojang.com/customer/por… ^CE
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Replying to @0BettyJane
Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^CE
Hi! If you are still experiencing issues, please contact us at help.mojang.com/customer/por…, and we will assist you further. ^AT
The date is correct and we can only apologize for the long wait. ^CE
Replying to @shaunreynolds7
Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^CE
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Replying to @Thesapphire101
For technical help, please visit help.mojang.com/customer/por…. ^CE
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Replying to @fancy_frogg
You should still be able to receive emails from us. Did you receive a confirmation email when the ticket was created? ^AT
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Replying to @Mousaadnan123
Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^CE
Replying to @ASHTON29851
For technical help, please visit help.mojang.com/customer/por…. ^CE
Replying to @StellarDadBod
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
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Replying to @Shadow94167
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
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