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Redmond, WA
Joined January 2013
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Replying to @AlwaysDi55
Hi. Contact us anyway. ^RR
1
Replying to @rapiidsoce
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @Bat_Milku
Hi. For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^RR
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Replying to @LeeAdam13535719
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Replying to @gruwell_preston
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. Please attach your Gamertag. ^FS
Replying to @Urenzy_
If it does not work, please try to find a relative or friend in another country to purchase the game on your behalf. ^TC
1
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC
Replying to @kristy_mrs
I believe that's an issue currently being dealt with another team, so we're unfortunately unable to clarify this issue. ^RR
Replying to @NottaTotta
What is your case number? ^TC
1
Replying to @Urenzy_
Do you have any abroad relatives or friends that could make the purchase for you? ^TC
1
In that case, please see help.mojang.com/customer/por… for more information ^TC
Replying to @Winsper_cc
I'm afraid official Minecraft version in China is handled by Netease, we can provide support in this matter. ^TC
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1
Replying to @Ian_Powell00
Are you trying to connect to our services while using a VPN? If so, please disable it while trying to connect. ^TC
2
Replying to @Brady85293997
I am unable to assist you further with this issue. Please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TC
Replying to @warclownE
Hi. We're working as fast as we can. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
Replying to @paddymulligan16
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
1
Replying to @AlwaysDi55
For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^RR
1
Replying to @DaRealPizzaBot
Nope. We do have a support team. I'm supporting you right now. ^NT
1
Replying to @SorayaKaylee
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^NT
I'm going to check if your ticket has been resolved or if we're still working on resolving it. ^NT