Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @JBJ67975180
Hi. What is your case number from the email you sent us? ^TC
Replying to @AielJak
Hi! I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TC
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^TC
Replying to @mgcno1
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TC
Replying to @Solyssey
Hi again! That is all the information we can give out as of now. ^TC
Replying to @Yapyap__07
In that case, for help with realms connection issues on Minecraft PC/Java Edition, please visit help.mojang.com/customer/por… ^TC
Replying to @Tiguak
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
For info on how to locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS
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Replying to @CarlosM36145633
Sorry, we mainly assist with Java Edition accounts and billing, not technical support ^FS
Replying to @lokkichan
If the payment method is not available there, you will have to use a different one ^FS
Replying to @travesti_tv
Not the transaction ID, but the case number. After you emailed us you should receive an automated email back ^FS
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Replying to @___ImAli___
For technical help, please visit help.mojang.com/customer/por…. ^FS
Replying to @littleDEEJAY_YT
Glad to hear. Happy mining! ^RR
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Hi. Please contact us anyway. ^RR
Hi. Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RR
Replying to @Jack_Crutons
Have you tried using a different device or computer? ^RR
Replying to @Solyssey
At this moment, the article minecraft.net/sv-se/article/… is all the information we have right now on the new Ray Tracing. ^TC
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Replying to @Leviathan_IT3
Thanks for reporting. We'll look into it. ^RR
Replying to @Anthony5187
Hi! If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
Replying to @ElboludoGlenn
Unfortunately, we cannot assist you with technical difficulties, we can only further you to help.mojang.com/customer/por… ^TC
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