Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @entozoon
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RR
2
Replying to @SpongyGamer
Hi, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
1
Replying to @tonicnm
Hi. For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^RR
Replying to @SpongyGamer
Hi! Thank you for the information. We will look into this. ^TC
Replying to @rheindeer65
I'm afraid we're dealing with a large backlog. Thanks in advance for your patience. ^RR
Replying to @Tickeritos
Unfortunately, we cannot assist you in this matter. ^TC
Replying to @jessrealnotfake
Hi, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
Replying to @DandanLeroux
Hi! Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
Replying to @Yapyap__07
Are you playing on Minecraft Java Edition or Minecraft on Windows 10? ^TC
1
Hi, for technical help, please visit help.mojang.com/customer/por…. ^TC
Replying to @JeanM279
Hi, for questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^TC
2
Replying to @Cakeanator1
Hi, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
Replying to @Evans23653901
Hi, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
1
Replying to @MilapAdahy
All available info on game updates can be found at help.mojang.com/customer/por… ^TC
Hi, we will still be able to assist you without the transaction ID. ^TC
Replying to @has_idk
Hi, you can purchase Minecraft Java Edition and thereby create your username here: minecraft.net/en-us/store/ ^TC
1
Hi, we do not manage this feedback forum from our end. ^TC
Replying to @PocketPoochie
Unfortunately, it does not. We will assist you further once we respond to your email inquiry. ^TC
Replying to @iam_theattack
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^TC
Hi, please email us and we will assist you further via email. ^TC