Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi, please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^TC
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@RamiTrolleyFan Hi, info about Minecraft Earth can be found at minecraft.net/earth/faq for account support go to support.xbox.com/contact-us^TC
We are currently dealing with a very large backlog. We will help everybody that needs assistance. Thank you for your patience.^TC
Hi, unfortunately, you need to purchase Minecraft for your phone as well. Please see help.mojang.com/customer/por… for more info ^TC
Please send us an email at help.mojang.com/customer/por… and we will assist you further in this matter. ^TC
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^TC
For technical help, please visit help.mojang.com/customer/por…. ^FS
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
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Sorry, this help channel is mainly for the Java Edition, you will have to check the bug reports ^FS
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Sorry, we mainly assist with the Java Edition of the game. For help with your Xbox live account, please contact xbox ^FS
All available info on game updates can be found at help.mojang.com/customer/por… ^TC
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
For info on how to locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS
Unfortunately, we cannot hand out free copies of our game. Minecraft can be purchased here: minecraft.net/ ^TC
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
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For info on how to locate your transaction ID or recover it if you no longer have it, see help.mojang.com/customer/por… ^FS
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Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Please see help.mojang.com/customer/en/… for information about cross-platform play. ^TC
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^TC
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