Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,616
- Likes 43
Hopefully it was a temp issue, if not, send us an email at help.mojang.com/customer/por… and include your Gamertag. ^JH
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^JH
1
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
It may have been a temporary issue, however, if it is persising email us at help.mojang.com/customer/por… and we will assist. ^JH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). It should work now tho ^FS
1
@OhTheEyeNips I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
Sorry to hear this, however, she will need to continue to email the support agent handling her case. ^JH
No, cross-platform play is not possible between these editions. For more info visit help.mojang.com/customer/por…. ^JH
We are dealing with a lot more incoming cases, we hope that the situation will improve. Thanks for your patience. ^JH
Sorry to hear this. Please send us an email at help.mojang.com/customer/por… and we will look into the issue further. ^JH
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Sorry to hear you are disappointed. All information in regards to this decision can be found at minecraft.net/article/super-… ^JH
For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
If you need further help, Please send us an email at help.mojang.com/customer/por… and we will look into your issue. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH