Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Realms: Bedrock Realms should be coming back up now and we hope to have Java Realms back up soon. Thank you so much for your patience. We will send out another tweet when Java Realms start coming back up. ^JH
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Sorry to hear that. For information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^
For technical help, please visit help.mojang.com/customer/por…. ^FS
For technical help, please visit help.mojang.com/customer/por…. ^FS
Yes, this is for Bedrock also. We will send out another tweet once the issue is resolved. Hang in there! ^JH
There is currently an issue with Realms at present. We are hoping to have it fixed ASAP. Sorry for the inconvenience! ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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@GoodSneaks_ There is currently an issue with Realms. We hope to have it fixed ASAP. Sorry for the inconvenience. ^JH
Yes, this can be purchased from the Microsoft store using a credit card/debit card. We do not handle these purchases. ^JH
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For help with an Xbox Live account, you'll need to contact Xbox Support for assistance at support.xbox.com. ^JH
Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^JH
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
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Sorry for the inconvenience. If it is the realms issue we are working on fixing it. Hang in there! ^FS
Yes, we are currently investigating the issue with Realms. We hope to have it fixed ASAP. Sorry for the inconvenience! ^JH
Sorry for the inconvenience. We are aware of this issue with realms and working on fixing it. Hang in there! ^FS
Sorry to hear that. For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^JH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
Sorry to hear. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH