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Redmond, WA
Joined January 2013
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Replying to @thevanjmali
For technical help, please visit help.mojang.com/customer/por…. ^FS
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Replying to @Elijaheart
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
Replying to @shahramyani
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Glad to hear it was fixed. :) ^FS
Replying to @NoArcoReus11
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FSr
1
Replying to @JoshCamWhite
Just reply to the email that we sent you :) ^FS
Replying to @jaqqden
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
Replying to @Tursake
Sorry, we try to reply as soon as possible & are working on shortening the wait. thanks for your patience ^FS
Replying to @z3ntr0s
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
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Replying to @theLMGN
Yes. If you are unable to get a hold of your Transaction ID email us anyway. We might still be able to help ^FS
1
Replying to @layerstyIe
How can we help? ^FS
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Replying to @darkpaca
You can basically just put anything in there as long as it isn't empty. Try "I don't know" for example. ^NT
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Replying to @Zixxorb
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^NT
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2
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^NT
Replying to @toki0279
That's great! Happy to hear :) ^NT
1
Replying to @BFSDooley
We have a huge backlog we're trying to get through as fast as we can. ^NT
Replying to @DamicoCaleb
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^NT
Replying to @Stevie_gee__
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^IA
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Please try another browser, you can also check if you have an unredeemed code at account.mojang.com/me ^IA