Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Apologies, but only players who purchased Minecraft: Java Edition before October 19th, 2018, can get the Windows 10 edition for free. ^JR
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@abbeyyy0216 The problem you've described sounds like a temporary issue. Please try again later. ^JR
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. ^JR
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. ^JR
For help with purchasing issues, please visit help.minecraft.net/hc/en-us/…. ^JR
@crystaItide The problem you've described sounds like a temporary issue. Please try again later. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^JR
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For help with Minecraft on Playstation consoles, please visit help.minecraft.net/hc/en-us/…. ^JR
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If you think you've found a bug, please visit bugs.mojang.com/secure/Dashb… and report it so that the developers can see. ^JR
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. For your privacy and security please do not post private information via Twitter, and we recommend deleting this tweet. ^JR
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So sorry to hear about this! The problem you've described sounds like a temporary issue. Please try again later. ^JR
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