Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Sorry, we don't have the tools to assist with Xbox live accounts or Xbox saves I'm afraid. Try help.mojang.com/customer/por… ^FS
For info on how to locate your transaction ID, please see help.mojang.com/customer/por… ^FS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
Hello again, I believe the issue should have been fixed now. We rolled out a fix yesterday afternoon. ^FS
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For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^RR
Hi. I'm afraid we don't have any information regarding that topic that we can share at the moment. ^RR
Hi. Help with Minecraft for Nintendo Switch can be found at: help.mojang.com/customer/por… and support.xbox.com/en-GB/games… ^RR
Hi. For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^RR
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Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Hi. For help with purchasing issues, please visit help.mojang.com/customer/por… ^RR