Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @G_W_Terrminator
If you want a refund for Minecraft for Windows 10, you can contact Xbox Support at support.xbox.com. ^JH
Replying to @MuzzFN
Hi. I'm afraid the game must be purchased. ^RR
Replying to @JackTheKenku
Hi. Sorry to hear that. We suggest changing the email address on the account to prevent that from happening. ^RR
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Replying to @DoctorDreaded1
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
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Replying to @heud_mouloud
Hi. For technical help, please visit help.mojang.com/customer/por…. ^RR
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Hi. We're not able to answer specific questions regarding our terms of use. More info at help.mojang.com/customer/por… ^RR
Hi. I'm afraid we do not provide phone support. You can contact us at help.mojang.com/customer/por… ^RR
Replying to @kittehbunneh
Hi. Please uninstall any mods or third party launchers and try again. ^RR
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Replying to @safeforspamnow
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
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Replying to @yeLeep
What edition of the game are you trying to log in to? ^FS
Replying to @Jneeps
I am sorry. :/ For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
Replying to @jthawley06
Sorry Justin. This support channel is mainly for the Java Edition. we don't have the tools to assist with xbox accounts. ^FS
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Replying to @Ulrikama
Yes we are aware. This is a temporary issue (help.mojang.com/customer/por…). Please try again later. ^FS
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For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
Replying to @MinecraftMuffe
Yes, it should be fixed soon. ^FS
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Replying to @ninjakai03
For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^FS
Replying to @mrovertaker13
That is alright, sometimes we are able to help you without the ID still. ^FS
Replying to @CannonOfFaye
For technical help, please visit help.mojang.com/customer/por…. ^FS
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Replying to @Astralpha0
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^FS
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We will reply as soon as possible to your email. ^FS