Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We do not process Marketplace purchases. As suggested, please see our article at help.mojang.com/customer/por… ^RR
For us to assist please email us at help.mojang.com/customer/por… Remember to attach your Transaction ID ^FS
Help with Minecraft for Nintendo Switch can be found at: help.mojang.com/customer/por… and support.xbox.com/en-GB/games… ^FS
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
Sorry, please visit nitter.vloup.ch/xboxsupport or support.xbox.com for additional support. ^FS
For questions about Minecraft Bedrock, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
Hi. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^RR
Hi. It might be your Internet Provider that is being blocked. Please reach out to them in order to verify this situation. ^RR
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Hi. I'm afraid we're unable to provide technical assistance. Please visit the above link for assistance with your issue. ^RR
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For information on claiming a free copy of Minecraft for Windows 10, visit help.mojang.com/customer/por… ^JH
If it was recent it may be able to be refunded. If it was an old purchase you may be able to claim a free copy for your cape. ^JH
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