Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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@adham2199 In that case, for information and help with the Playstation editions of Minecraft, please visit playstation.com/support/. ^JH
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
For technical help, please visit help.mojang.com/customer/por…. ^FS
I am sorry to hear that. If you haven't already, please send us an email and we will try to assist you further. ^AT
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
You can read more about the Bedrock Edition here: minecraft.gamepedia.com/Bedr… ^RR
The Bedrock editions are cross-platform but you're unable to cross-platform with the Java Edition of the game, I'm afraid. ^RR
The problem you've described sounds like a temporary issue and should be resolved after 24 hours. ^JH
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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It should be reported as a bug at help.mojang.com/customer/por… so that the developers can see. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Hi. For technical help, please visit help.mojang.com/customer/por…. ^RR