Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Hi. For help with purchasing issues, please visit help.mojang.com/customer/por… ^RR
For technical help, please visit help.mojang.com/customer/por…. ^FS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
Sorry, we mostly handle accounts & billing for the Java Edition. Update Info can be found at help.mojang.com/customer/por… ^FS
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Ctrl + B should fix it. For more technical help, please visit help.mojang.com/customer/por…. ^FS
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Yes as long as you are not playing at the same time on both it is okay to have it installed on multiple devices. ^FS
No worries. Just email us here: help.mojang.com/customer/por… & attach your transaction ID. ^FS
Could be someone else has used your email. Email us at help.mojang.com/customer/por… and we will assist. ^FS
All available info on game updates can be found at help.mojang.com/customer/por… ^FS
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For technical help, please visit help.mojang.com/customer/por…. ^FS
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I you email us at help.mojang.com/customer/por… we will take a look. Remember to attach your Transaction ID ^FS
Okay. For us to refund please email us at help.mojang.com/customer/por… Remember to attach your Transaction ID ^FS
I was not able to find any Case ID matching that. When you email us you get an automated reply with a Case Number. ^FS
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You can just post the Case ID here that you got from us after you sent us an email and I will find it. ^FS
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS
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For technical help, please visit help.mojang.com/customer/por…. ^FS