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As of that, we're unable to further clarify or provide any answers to your questions, I'm afraid. ^RR
Hi. We understand your concerns but, unfortunately, this help center is limited to accounts and billing. ^RR
For technical help, please visit help.mojang.com/customer/por…. ^FS
Please check if perhaps your internet connection isn't blocking your connection. Restart the router and try again. ^RR
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For technical help, please visit help.mojang.com/customer/por…. ^FS
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For us to assist please email us at help.mojang.com/customer/por… Remember to attach your Transaction ID ^FS
Sorry. You might need to contact your bank or card provider in that case or try a different payment method. ^FS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
For help with purchasing issues, please visit help.mojang.com/customer/por… ^FS
For technical help, please visit help.mojang.com/customer/por…. ^FS
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For technical help, please visit help.mojang.com/customer/por…. ^FS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
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For help with Minecraft on Nintendo consoles, please visit help.mojang.com/customer/en/… ^FS
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS