Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Yes, we are currently dealing with a very large backlog. We have work in place to get this down faster now, however. ^JH
For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
For information on how to locate your transaction ID, please see help.mojang.com/customer/por… ^FS
Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Sorry to hear this. For technical help, please visit help.mojang.com/customer/por…. ^JH
Sorry to hear this. For questions about Minecraft on Xbox consoles, visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
Sorry to hear. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^FS
In that case, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
For information about how to join or leave the beta program, please see: feedback.minecraft.net/hc/en… FS
I would suggest checking your spam folder. For more help with account issues, please visit help.mojang.com/customer/en/… ^JH
The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^JH
If you have purchased an edition on one platform and want to play on another, you would need to purchase it separately. ^JH
Sorry. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience <3 ^FS
Sorry to hear that. For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^JH