Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
In that case, if it is on your Xbox, for help please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^JH
If you have the Transaction ID for the old purchase that shouldn't be a problem if you sent the email before 15 days had passed. :) ^F
Send in a support ticket at help.mojang.com/customer/por…, and let me know your case number and I will pick up your case directly. ^
In this case, I think it is best that you send in a support ticket so I can look into your duplicate charges. ^JH
Replying to @TorunSmokDergun
As mentioned, let me know your case number and I will pick up your case directly. ^JH
1
Replying to @kylemcc83698154
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @CasperTribler
You should be able to download it from here: minecraft.net/download/ ^FS
1
Replying to @dannyl1003
Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @Redzilla22
I am sorry to hear that. Did you receive an automatic reply when you sent in the ticket? ^AT
Replying to @Swizzlerz
For general feedback for Minecraft, visit feedback.minecraft.net/ ^FS
Hi! What do you need assistance with? ^AT
Replying to @TwiztidWolf86
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^FS
Replying to @altforgiveaways
Are you in Creative mode? For information and help with Minecraft for Windows 10, please visit help.mojang.com/customer/por… ^FS
Replying to @VRChatFox
Hi! For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
Replying to @JavierGK_18
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS
Replying to @Matthewtrains
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
Replying to @dylan24562159
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
For us to assist please email us at help.mojang.com/customer/por… Remember to attach your Transaction ID ^FS
Replying to @ks_84_86
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^FS