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Mojang Support
@MojangSupport
Problems with Minecraft ? Visit us at
help.minecraft.net
Redmond, WA
help.minecraft.net
Joined January 2013
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Mojang Support
@MojangSupport
8 May 2019
Replying to
@thatcharlie
Hi. We try to reply as soon as possible. For more info, please see
help.mojang.com/customer/en/…
. Thanks for your patience. ^DS
Mojang Support
@MojangSupport
8 May 2019
Hi. Info about becoming a Marketplace partner can be found at:
developer.microsoft.com/en-u…
^DS
Mojang Support
@MojangSupport
8 May 2019
Replying to
@Britopian
We will assist as soon as we can. We are currently working through a big backlog so it might take a little while. ^FS
1
Mojang Support
@MojangSupport
8 May 2019
Replying to
@DevilAssassin49
Sorry to hear about your problem. Which platform are you playing on? ^DS
1
Mojang Support
@MojangSupport
8 May 2019
Hi. If you think you've found a bug, please visit
help.mojang.com/customer/por…
and report it so that the developers can see. ^DS
1
Mojang Support
@MojangSupport
8 May 2019
Replying to
@Waylander101
About 10 days for Realms cases. We currently have a huge backlog. Apologies for the wait. ^DS
Mojang Support
@MojangSupport
8 May 2019
Replying to
@EternaWings
Hi. Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^DS
Mojang Support
@MojangSupport
8 May 2019
Replying to
@BilldoggoZ
Sorry to hear that. Please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^DS
Mojang Support
@MojangSupport
8 May 2019
Replying to
@RubiconArt
For technical help, please visit
help.mojang.com/customer/por…
. ^CE
Mojang Support
@MojangSupport
7 May 2019
Replying to
@toonvos01
Great! I'm happy to hear that the issue has been resolved. :) ^AT
Mojang Support
@MojangSupport
7 May 2019
Replying to
@MisterJ1981
Please keep an eye on the latest updates regarding the issue here:
bugs.mojang.com/browse/MCPE-…
^FS
Mojang Support
@MojangSupport
7 May 2019
Replying to
@logan_caddell
For technical help, please visit
help.mojang.com/customer/por…
. ^FS
Mojang Support
@MojangSupport
7 May 2019
Replying to
@kieranmalone16
For technical help, please visit
help.mojang.com/customer/por…
. ^FS
1
Mojang Support
@MojangSupport
7 May 2019
Replying to
@0207Playz
Sorry, currently you are not able to use custom skins on these platforms. ^FS
1
1
1
Mojang Support
@MojangSupport
7 May 2019
Replying to
@JussaTV
All available info on game updates can be found at
help.mojang.com/customer/por…
^FS
Mojang Support
@MojangSupport
7 May 2019
Replying to
@FoolOverride
Your password might have been compromised. I suggest changing it & your security questions:
account.mojang.com/password
^FS
1
Mojang Support
@MojangSupport
7 May 2019
Replying to
@0207Playz
if you hover above it you will see the text "Only available on specific platforms". Custom skins are not available on mobile. ^FS
3
Mojang Support
@MojangSupport
7 May 2019
Replying to
@NewbieOmega
That might make for a sad or angry kitty. You can read more about cats here:
minecraft.gamepedia.com/Cat#…
#themoreyouknow
^FS
1
Mojang Support
@MojangSupport
7 May 2019
Replying to
@minecra11705148
In that case, please contact us at
help.mojang.com/customer/por…
, so that we can look into your case further. ^JH
Mojang Support
@MojangSupport
7 May 2019
Replying to
@0207Playz
Custom skins are available only on Win10 & Java. Did you buy it for the marketplace? Could you send a screenshot? ^FS
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