Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AT
I am sorry to hear that. Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
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Sorry to hear that. For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^AT
Thanks! Could you please reach out to us at help.mojang.com/customer/por… so that we can look closer into this? ^AT
I'm afraid I do not know why, but you may want to add your thoughts in this feedback thread: feedback.minecraft.net/hc/en… ^AT
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I'm sorry, but we at Mojang Support are mostly limited to account and billing related issues for Minecraft: Java Edition. ^AT
Thank you for elaborating. We will try to answer your ticket as soon as possible and assist you further. ^AT
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Hi! Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
If you haven't already, please reach out to us at help.mojang.com/customer/por… and we can look closer into this. ^AT
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Hi! Do you possibly have a backup saved somewhere? If it's saved on a different device, please see help.mojang.com/customer/por… ^AT
But if you register a new account you can purchase it at minecraft.net/store with that account. ^DS
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Sorry to hear that. Try one of the online purchase options at minecraft.net/store ? There are many different ones. ^DS
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I don't if it's much of help but there are prepaid cards in Gamestop and Mediamarket stores: minecraft.net/redeem ^DS
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I am sorry to hear that. What error message do you encounter when you try to set up a Realm subscription? ^AT
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Yes. If you're having problems, please visit help.mojang.com/customer/por… for help. ^DS
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Hi. Please check help.mojang.com/customer/por… for help. ^DS
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