Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please reply back to the email support ticket. It will re-open the case and Jonny will reply back to you. ^DS
In this case, you do not need to put the transaction ID. Let me know your case number and I will pick up your case. ^JH
I am sorry to hear that. For help with Minecraft on Nintendo consoles, please visit help.mojang.com/customer/en/… ^AT
For help with purchasing issues, please visit help.mojang.com/customer/por… ^AT
I am sorry to hear that. For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
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For help with Microsoft/Xbox Live accounts, please contact Xbox Support at support.xbox.com/contact-us ^AT
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Please visit help.mojang.com/customer/en/… for more information about the Minecraft Editions available for your devices. ^AT
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For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AT
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I am sorry to hear that. Can you sign into your account on Minecraft.net or through the Minecraft launcher? ^AT
I am sorry to hear that. For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^AT
I am sorry to hear that. For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
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Sorry to hear. It may be related to some downtime with Xbox Live accounts. Try again and let me know if there are issues. ^JH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH