Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
Replying to @XFear93
Could I ask if you are receiving any error messages when you attempt to connect to the servers? ^JH
Replying to @loth_one
If he can still only play Minecraft demo, please visit help.mojang.com/customer/por… for help. ^JH
Replying to @loth_one
In that case, he may want to try logging out and back into the game launcher. ^JH
Replying to @minecra11705148
In that case, for technical help, please visit help.mojang.com/customer/por…. ^JH
1
Replying to @ginjar81
If your subscription has been affected by an issue, contact us at help.mojang.com/customer/por…, to look into your case further. ^JH
Replying to @ginjar81
Sorry to hear you feel this way. If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
Replying to @ChrisSongy
Great. Glad to hear the issue is resolved! ^JH
4
Replying to @ApollyonRules
Okay, in this case, if this if from a private server you should contact the server for more information. ^JH
Could I ask if you have transferred the worlds to Xbox One Edition first and then to the new version of Minecraft on Xbox? ^JH
Replying to @brentg75
Sorry to hear this. For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^JH
Replying to @HwWilliam
Sorry to hear. For help with purchasing issues, please visit help.mojang.com/customer/por… ^JH
Replying to @RubenXIVPt2
If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^DS
1
Replying to @OffBrandLaw
Also, let me know your support case number and I will pick up your case directly. ^JH
1
Replying to @Tony13000000
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
1
1
Replying to @OffBrandLaw
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
Replying to @CrossForte
Also let me know your support case number and I can pick up your case directly. ^JH
Replying to @addaam
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
1
Replying to @CrossForte
There have been some temporary issues. Please contact us at help.mojang.com/customer/por…, so we can look into your case further. ^JH
1
Replying to @ejmarkow
Sorry to hear. As was mentioned hopefully we will have a hotfix out soon. Continue to follow the bug report for more progress. ^JH
1
1
Hi. For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^RR