Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I understand this, however while this purchase may have been made using Minecoins, you still need to reach out to Mineplex. ^JH
Sorry to hear about your problem. Please visit help.mojang.com/customer/por… for help. ^DS
Great, provided you have reported it at one of those channels the developers of the Education Edition should take a look. ^JH
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If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^JH
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You could try contacting Xbox Support for assistance at support.xbox.com. However, I am not sure if they can help. ^JH
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We should have replied by now. Please provide the case number and I can look into if there was a technical issue. ^JH
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If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. ^JH
If you were inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.1
I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^JH
In the meantime, for help with account issues, please visit help.mojang.com/customer/en/… ^JH
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Could I ask what device you are playing the game on? If it is on Windows 10, can you visit the app store to update manually? ^JH
Sorry to hear. If you think you've found a bug, visit help.mojang.com/customer/por… and report it so the developers can see. ^JH