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Redmond, WA
Joined January 2013
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Hi. For help with legal questions, visit: help.mojang.com/customer/por…. ^DS
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
Can you please DM (direct message) the case number or contact email address? Please don't send it in a public tweet. ^DS
If you were inadvertently given the 1.11 beta on Xbox you can uninstall and reinstall the game to get back on v1.10 ^JH
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If you were inadvertently given the 1.11 beta on Xbox you can uninstall and reinstall the game to get back on v1.10 ^JH
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We are limited to the type of support we can provide via Twitter, but feel free to explain your issue further. ^JH
I apologize for the long delay. However, we are currently dealing with a large backlog of cases. ^JH
please do not send payment information over twitter. What was your case number from when you emailed us? ^AL
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
All available info on game updates can be found at help.mojang.com/customer/por… ^JH
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Hi. Did you see these updates? nitter.vloup.ch/MojangStatus/sta… & nitter.vloup.ch/MojangStatus/sta… ^DS
Anyone who was inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.10. If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. Very sorry for this inconvenience. -AN
Sorry to hear about that. For technical help, please visit help.mojang.com/customer/por…. ^DS
Hi. You can find info at nitter.vloup.ch/MojangStatus/sta… and nitter.vloup.ch/MojangStatus/sta… ^DS
Anyone who was inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.10. If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. Very sorry for this inconvenience. -AN
Hi. Please try this: nitter.vloup.ch/MojangStatus/sta… ^DS
Anyone who was inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.10. If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. Very sorry for this inconvenience. -AN
Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Hi. Please try nitter.vloup.ch/MojangStatus/sta… ^DS
Anyone who was inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.10. If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. Very sorry for this inconvenience. -AN
Hi. Did you see nitter.vloup.ch/MojangStatus/sta… ? ^DS
Anyone who was inadvertently given the Minecraft 1.11 beta on Xbox- you can uninstall and reinstall the game to get back on v1.10. If you opened any worlds in the beta, they will unfortunately be inaccessible until 1.11 comes out. Very sorry for this inconvenience. -AN