Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Unfortunately, we can't refund purchases made in the Apple App store. We have no access to their systems. ^DS
The anti-fraud system that blocks any attempts beyond 4 or 5 purchases. amazon.com/Minecraft-Mac-Onl… also sells gift codes ^DS
Our system is not designed for purchasing multiple accounts with the same credit card within a short time period. 1/2 ^DS
Does it work with this link: minecraft.net/en-us/redeem/?…? Gamestop and Smyth's toys sell them in Ireland. ^DS
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If you're buying that many, I suggest that you get prepaid cards. You can find stores listed at minecraft.net/redeem ^DS
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There can be only one Minecraft profile in each Mojang account, so they will have to be registered on different emails. ^DS
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Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
Sorry to hear that you're still having problems. Please visit help.mojang.com/customer/por… for help. ^DS
If the game is available on one device, your most likely not using the correct account on the second device. ^PS
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Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
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Hi. I'm afraid those packs are currently only available for other editions of the game than the Java Edition. ^RR
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Hi. Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. Sorry to hear that. For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^RR
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Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^RR
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Hi. For technical help, please visit help.mojang.com/customer/por…. ^RR
Hi. For more information on this matter, please read our article on account migration issues: help.mojang.com/customer/por… ^RR