Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Yes, if you purchased Minecraft: Java Edition before October 19th, 2018. Please see help.mojang.com/customer/por… for more info ^AT
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I'm sorry but we can't help with specific accounts through twitter. Please contact us at help.mojang.com/customer/por… ^DS
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Hi. I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^DS
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^DS
Please contact us at help.mojang.com/customer/por… and we'll try to help you out. ^DS
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H. Please contact us at help.mojang.com/customer/por… with more detailed information. Thanks. ^DS
Hi. Sorry to hear about this. For questions about Minecraft on mobile devices, please visit help.mojang.com/customer/por…. ^DS
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That is the current response time. We'll try to be faster of course. We have more than 21000 emails in our backlog... ^DS
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^DS
For further technical help, please visit help.mojang.com/customer/por…. There's a help chat minecraftirc.net/minecrafthe… ^DS
Can you please DM (direct message) your case number? I can take a look. Please don't send it in a public tweet. ^DS
Hi, if you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AT
If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AT
Hi, Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AT
Hi! Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AT
Hi! What do you need assistance with? We are alive, but we are currently dealing with a large backlog. ^AT
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Please try logging out and back into the game launcher, as it may resolve the issue you are experiencing. ^AT
What kind of issue are you having? For technical and in-game help, please visit help.mojang.com/customer/por…. ^AT