Mojang Support
 @MojangSupport

Problems with Minecraft ? Visit us at help.minecraft.net

 Redmond, WA
help.minecraft.net
Joined January 2013
  • Tweets 241,574
  • Following 100
  • Followers 478,592
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Replying to @kezehs
We try to reply as soon as possible and are working on shortening the wait. Sorry for the holdup & thanks for your patience ^FS
1
Replying to @JJ__All__Day
Please delete the image as the transaction ID is what we use to verify ownership. ^FS
2
Replying to @turnupthebacon
In that case gamertag and realm receipt ^FS
Replying to @Maskarade00
You should be able to report them there as well ^FS
Replying to @adsohs
For info on how to locate your transaction ID, or recover it if you no longer have it, please see help.mojang.com/customer/por… ^FS
1
Replying to @Jessica_K_L101
Still email us and we will take it from there ^FS
1
Replying to @BIGDAMO23
Sorry to hear that. To report a bug please visit help.mojang.com/customer/por… so that the developers can see. ^FS
Replying to @Aceicle
We try to reply as soon as possible and are working on shortening the wait. Sorry for the holdup & thanks for your patience ^FS
Replying to @JoseCaz17
Only one of you need to get Realms for you both to be able to play together. :) ^FS
Replying to @codeshaunted
We might be able to help still. So send it either way. :) ^FS
Replying to @ChristianTSR_
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
Replying to @Drizzy_Baked
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your gamertag & receipt ^FS
Replying to @Zapy__
Players can change their name every 30 days. This is done by clicking "Change" next to your username at account.mojang.com/ ^FS
1
For technical help, please visit help.mojang.com/customer/por…. ^FS
Replying to @_thecrazyducks @ducks_crazy
For technical help, please visit help.mojang.com/customer/por…. ^FS
Replying to @anonimmuffin
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
For technical help, please visit help.mojang.com/customer/por…. ^FS
Replying to @DailyClockwork
For questions about Minecraft on Xbox consoles, please visit nitter.vloup.ch/xboxsupport or support.xbox.com. ^FS
1
Replying to @SadriOGamer
What happens when you try? ^FS
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Replying to @pilki42
Send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^FS
1
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